The following operating principles define how high performers practice TEA's 5 core values:
Teamwork
Employees practice a TEAm-based approach, collaborate across functions, and listen generously. Improvement focuses on challenging issues, not individuals.
Integrity
Our employees uphold the highest ethical standards. We honor our commitments and respect every individual for the value their unique perspective and talents provide.
Customer Focus
Employees put clients first, responding and adapting to their needs and shifting priorities. We pride ourselves in our ability to remain professional even when under pressure.
Excellence
As curious and critical thinkers, we strive for excellence. We practice continuous self-improvement and communicate with purpose.
Ownership
Employees demonstrate extreme ownership and exhibit initiative and strong problem-solving capabilities. We take responsibility for overcoming obstacles.